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Find answers, troubleshoot issues, and get help using the 255 Business Platform.
Whether you need help accessing your account, managing customers, setting up automation, using the mobile app, or connecting your business tools, start here.
Quick Help
Browse Help
Find support articles and guides organized by platform area.
Learn the basics of setting up and using your 255 account.
Get help accessing and managing your 255 account.
Learn how to organize contacts, leads, opportunities, and customer information.
Manage customer conversations from your connected communication channels.
Get help connecting and managing supported social media accounts.
Set up calendars, availability, bookings, and appointment reminders.
Learn how workflows can automate repetitive customer and business processes.
Learn about supported AI-powered tools available through 255.
Get help managing supported review and reputation tools.
Get help with websites, landing pages, forms, and lead capture tools.
Get help with plans, billing, subscriptions, invoices, and payments.
Get help using 255 from your mobile device.
Access and use 255 from your computer.
Get help connecting supported external services.
Popular Help
Quick access to the most common support questions.
Mobile App
Take your business with you and stay connected to customers, leads, appointments, and conversations from your mobile device.
Account Access
Get help with common account access issues.
Reset your account password
Trouble signing in to your account
Can't access your 255 account
Manage team permissions and roles
Contact Support
Can't find what you're looking for? Contact the 255 support team and we'll help you with your account or platform.
Support Request
Fill out the form below and our support team will get back to you.
Help Us Help You
Providing the following details in your support request helps us diagnose and resolve your issue more quickly.
Platform Status
Check whether 255 services are operating normally or whether a known issue is affecting the platform.
A dedicated public status page is coming soon. For urgent platform issues, please contact support directly.
FAQ
The 255 Business Platform brings customer management, communication, marketing, automation, appointments, and other supported business tools into one connected platform.
Not a 255 Customer Yet?
Discover how 255 brings your CRM, customer communication, marketing, automation, appointments, and business tools together.
